Revolutionizing data entry with Artificial Intelligence

Receiving customer orders via email in non-standardized formats is a constant operational challenge that requires hours of manual data entry.

donia®, the Agentic Workflow platform developed by Logikamente, solves this problem by automating the entire process, from inbox monitoring to intelligent data extraction, all the way to direct integration with the company’s ERP system.

The implementation of donia® for Aro S.p.A. enables the management of complex order flows by transforming PDF documents, even image-based ones—into accurate digital records ready for production.

The Benefits of Agentic Automation with donia®

By adopting donia®, Aro overcomes the limitations of traditional software through a flexible, AI agent-based approach:

• 24/7 Email Monitoring
  An IMAP trigger automatically checks the dedicated inbox (e.g., ordini@aro.it) every 2 minutes, downloads attachments, and starts the workflow with no human intervention.
• Multi-Channel Input Management
  In addition to email, users can upload orders via a dedicated chat using drag & drop, interacting naturally with the AI agent.
• Dual Extraction Engine (Text + OCR)
  If a document is image-based or non-textual, donia® automatically activates an OCR node to extract critical data such as VAT numbers, ensuring process continuity.
• Accuracy & Validation
  The system achieves up to 100% accuracy in identifying product codes and customer data, allowing quick human validation before final submission to production systems.

How the Agentic Workflow Works for Aro S.p.A.

donia® orchestrates multiple AI capabilities to complete complex tasks:

1. Input Trigger
The workflow starts from an incoming email or a file uploaded via chat.

2. Intelligent Extraction (LLM)
A first node processes the PDF using advanced models (e.g., GPT-4) to extract structured data efficiently and securely.

3. Automatic OCR Fallback
If text is missing (e.g., VAT number embedded in a logo), the workflow automatically routes the document to a local OCR engine for deeper visual analysis.

4. Database Integration
Through custom Python scripts and SQL nodes, donia® inserts order data directly into the company server, integrating with third-party applications such as Packway.

5. Output & Export
Orders are displayed in a dedicated dashboard, where users can review details and proceed with final export to production systems.

Hybrid Technology: Cloud + On-Premise

donia® leverages a cutting-edge hybrid architecture that combines cloud intelligence with on-premise security.

While logical reasoning can be handled by models such as GPT-4, heavy processing tasks (OCR and local LLMs) run directly on company servers equipped with NVIDIA GPUs, ensuring data privacy, performance, and full control.

This agentic approach allows donia® to autonomously select the most appropriate tools based on document complexity, replicating the behavior of an experienced operator.

Want to automate your order processing with donia®? Request a personalized demo today.