Work Report Scheduling and Management
Intervention Scheduling, Digital Work Reports, and Invoice Conversion
Emmeciquattro Srl is a Modena-based company operating since 1989 in the installation and maintenance of lifting systems for the mechanical, chemical, metallurgical, construction, biomedical, food, and logistics hub sectors.
They supply and install all types of electrical and mechanical spare parts for lifting equipment, minimizing downtime and machine stoppages.
With over 30 years of experience, the company is equipped with advanced tools and technologies to meet every industrial handling need; a trusted partner known for efficiency and prompt service.
Optimizing the Management of Digital Work Reports
Streamlining Field Service Operations
Emmeciquattro Srl turned to us with the need to improve the management and planning of work reports, aiming to enhance communication and cross-functional collaboration across departments.
By implementing materialSUITE® with the Scheduler module, their technical and operational staff can now:
- Schedule maintenance and service tasks in advance
- Assign jobs to one or more technicians
- Create digital work reports
- Convert reports directly into invoices
- Collect customer digital signatures
- Attach photos and documentation related to the performed service
Thanks to the integration between materialSUITE® and the Danea EasyFatt ERP system, staff members now have easy access to all necessary information—streamlining communication across all company departments and improving operational efficiency.
Objectives
Planning and Management of Service Reports Performed by Field Technicians
Solutions
Installation of the materialSUITE® Software with Scheduler (SCH) Module
Benefits
Optimized Report Transcription Times and Reduced Errors